精選英文道歉信模板錦集10篇
在現(xiàn)在的社會(huì)生活中，我們總不免地需要寫(xiě)道歉信，通過(guò)道歉信，我們可以更好地解釋事情發(fā)生的原因，消除誤會(huì)或矛盾。那么一般道歉信是怎么寫(xiě)的呢？以下是小編精心整理的英文道歉信10篇，歡迎大家分享。
英文道歉信 篇1
Dear Stacy
Im so sorry that we had a cold air the other day.I regard you as my best friend.I know I shouldnt do things like that. You havent talk to me for a few days. Im sad about this. when we are talking , I always feel very happy because I have such a friend that can understand what Im thinking about. I didnt mean to hurt you.Please trust and forgive me.Write to me soon.
yours
Tom
英文道歉信 篇2
Dear Kate:
Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest.
I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer.
However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
Thanking you again for the loan.
Sincerely yours,
親愛(ài)的凱特:
對(duì)不起為我的長(zhǎng)延遲回到你魯賓遜漂流記,我以極大的興趣閱讀。
我已經(jīng)讀完了這本書(shū),正要返回它,我的表弟來(lái)見(jiàn)我。從來(lái)沒(méi)有看過(guò)這本書(shū),她非常感興趣,我必須保留它了。
然而,我希望針對(duì)提供的額外的喜悅從而你的書(shū),你會(huì)忽略我的疏忽沒(méi)能提前返回。
再次感謝你的貸款。
謹(jǐn)致問(wèn)候,
英文道歉信 篇3
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
Regards,
Li Ming
譯文：
親愛(ài)的安：
感謝你邀請(qǐng)我于明日晚上與你和你的家人共進(jìn)午餐�？墒�，我非常遺憾地告訴你我無(wú)法赴約，因?yàn)槲覍⒚τ跍?zhǔn)備后天的一門(mén)重要考試。錯(cuò)過(guò)了這么一個(gè)歡樂(lè)的聚會(huì)我深感遺憾，我希望你們能度過(guò)一個(gè)愉快的時(shí)光。對(duì)了，在我考試后我們可以見(jiàn)一面么？如果可以的話請(qǐng)隨
時(shí)給我打電話，我非常期待能和你愉快地聊天。
請(qǐng)?jiān)试S我再一次致歉。
您真誠(chéng)的，
李明
英文道歉信 篇4
游客朋友們：
首先我們真心感謝桅子花開(kāi)、海星以及馬來(lái)吸呀等幾位網(wǎng)友給我們所提的意見(jiàn)，今年在政府論壇上有兩封公開(kāi)批評(píng)我們的帖子，說(shuō)實(shí)在的，剛剛看到的時(shí)候，心里確實(shí)是堵得慌的，不高興的，總覺(jué)得目前國(guó)內(nèi)旅游市場(chǎng)大環(huán)境就是這個(gè)樣子，大社不強(qiáng)，小社散差，從業(yè)人員服務(wù)意識(shí)、技能普遍不強(qiáng)等等，剛開(kāi)始，我們確實(shí)給自己找了一些自我安慰的借口。
現(xiàn)在再認(rèn)真思考這個(gè)問(wèn)題，我們覺(jué)得，做為從業(yè)人員有責(zé)任、有義務(wù)，也必須為游客提供更為輕松、快樂(lè)的旅游時(shí)光。坦誠(chéng)的說(shuō)，今年7、8兩個(gè)暑期月份下來(lái)，在我們質(zhì)檢回訪過(guò)程中，所發(fā)現(xiàn)存在質(zhì)量問(wèn)題的，游客投訴到公司的也絕不僅此兩例。
我們總結(jié)分析下來(lái)，存在質(zhì)量問(wèn)題的主要是散客出游群體，暑期質(zhì)量問(wèn)題一般容易出現(xiàn)在車(chē)輛空調(diào)不好，某些導(dǎo)游態(tài)度存在問(wèn)題，以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類(lèi)，一類(lèi)是組團(tuán)旅行社，我們**就是這樣類(lèi)型的旅行社，面向終端客戶收取客源;一類(lèi)是地接旅行社，主要接待外地游客來(lái)本地旅游;第三類(lèi)是同行批發(fā)旅行社，如揚(yáng)州蘇之旅旅行社，儀征旅行社同行受制于客源量問(wèn)題，收到游客報(bào)名后，無(wú)法獨(dú)立發(fā)團(tuán)，只能交給這樣的批發(fā)旅行社統(tǒng)一發(fā)團(tuán)。這種現(xiàn)狀就導(dǎo)至了組團(tuán)旅行社對(duì)散客質(zhì)量的掌控從很大程度上受制于同行批發(fā)旅行社，從某種程度上來(lái)說(shuō)，儀征散客出游，選擇哪家旅行社報(bào)名的`差別是不大的，唯一的區(qū)別所在是旅行社經(jīng)營(yíng)者的思路，以及遇質(zhì)量投訴后，規(guī)模大一些的旅行社對(duì)批發(fā)旅行社的牽制能力會(huì)更強(qiáng)一些，僅此兩點(diǎn)而已。
關(guān)乎旅游質(zhì)量還有一個(gè)很重要的點(diǎn)，就是導(dǎo)游，景點(diǎn)美不美，全靠導(dǎo)游一張嘴。好的導(dǎo)游除了在講解上會(huì)更為精彩外，對(duì)于游客心理的把握能力通常也會(huì)很強(qiáng)，會(huì)有較強(qiáng)的協(xié)調(diào)溝通能力，而目前導(dǎo)游的生存狀態(tài)基本上都是以兼職為主，這種生存狀態(tài)，也從很大程度上導(dǎo)致了其責(zé)任心的下降，因其兼職故而也缺少有效的服務(wù)技能培訓(xùn)。旅行社不是不想有自己的全職導(dǎo)游，而是因?yàn)槁糜螛I(yè)的季節(jié)性特別強(qiáng)，旺季再多導(dǎo)游也不夠用，進(jìn)入12月份以后的3個(gè)月淡季對(duì)于小旅行社而言，可能1個(gè)導(dǎo)游都嫌多，這個(gè)微利行業(yè)人力成本應(yīng)該是最大的成本了，所以這種季節(jié)性的特點(diǎn)也導(dǎo)致旅行社不敢、不能用過(guò)多的全職導(dǎo)游。我們公司目前全職導(dǎo)游有16名，在揚(yáng)州地區(qū)算得上是規(guī)模龐大的一支導(dǎo)游隊(duì)伍了，但也只能應(yīng)對(duì)平常季節(jié)的客流量，遇上旺季，也只能望洋興嘆，比如貼子中所提到的西安團(tuán)隊(duì)，就是一個(gè)主要由兼職導(dǎo)游帶隊(duì)的團(tuán)隊(duì)。
從我們自身的角度來(lái)講，我們必須認(rèn)真反思這個(gè)行業(yè)，認(rèn)真反思自已，如果不能真正將客戶贏這個(gè)第一戒寫(xiě)到我們每個(gè)員工心里去，**旅行社終將被市場(chǎng)淘汰。從上周起，我們已經(jīng)開(kāi)始在竭盡全力探討游客旅游體驗(yàn)的問(wèn)題，我們希望盡快將我們的服務(wù)意識(shí)、服務(wù)技能，迅速?gòu)膶?duì)人的服務(wù)，提升至對(duì)客戶的服務(wù)。我們將盡已所能去改造現(xiàn)有的工作流程，我們相信，從我們做起，終將能夠逐步改變旅游業(yè)的現(xiàn)狀，終將實(shí)現(xiàn)給游客創(chuàng)造輕松快樂(lè)時(shí)光這個(gè)最終目標(biāo)。當(dāng)然，接下來(lái)可能還會(huì)有質(zhì)量問(wèn)題出現(xiàn)，還會(huì)有游客投訴，但我們會(huì)以最好的狀態(tài)，迅速處理這類(lèi)的質(zhì)量問(wèn)題，給游客一個(gè)盡可能滿意的答復(fù)。
英文道歉信 篇5
Dear Yangling:
Congratulations on your coming birthday.
Thanks for your invitation, but I am sorry that I am afraid I am not able to attend your birthday party.
You know, there is an important English test in our school on the same day. I will have to attend the test . I am terribly sorry for that.
Anyway, I hope everything goes well in your birthday party. Remember to show me the pictures taken in the party.
Best regards! Yours ever Susan
英文道歉信 篇6
Dear Mr simth :
Sorry, my nephew put your glass is broken. I've told him not in the next room front play football. Although he didn't listen to, but I will still be warned him.
I will pay for your loss and from his pocket money to buckle, warned him not to make the same mistake again! Finally, I was once again to you express apology for him!
Hope will bring you trouble!
Break your glass`s man
英文道歉信 篇7
Dear Sir or Madam:
The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.
We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.
Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.
With renewed apologies.
Yours Sincerely
Alfred Zhuang
Front Office Manager
Mr. Ulrich Niemann.
英文道歉信 篇8
Today I've come back to Hong Kong to stand before you,and account for myself,I've never escaped away from my responsibility. During the past few weeks,I've been with my mother,and my family,and love ones,to show support and care,and at the same time have their support and care for me.
I admit most of the photos being circulated on the Internet were taken by me,but these photos were very private,and have not been shown to people,and were never intended to be shown to anyone. Their photos were stolen from me illegally,and distributed without my consent.There is no doubt whoever obtained these photos had been uploading them on the Internet with maliciousand deliberate intent.
This matter has intercalated to the extend that the society as a whole has been effected by this,and in this regard,I am deeply sad in it.
I would like now to apologise to all the people for all the suffering that has been caused and the problems that have arisen from this.
I would like to apologies to all the ladies and to all their families,for any harm or hurt that they've been feeling,I'm sorry.I would like to also apologies to my mother and my father,for the pain and suffering that I cost them during these past few weeks.Most importantly,I would like to say sorry to all the people in Hong Kong,I give my apology sincerely to you all,and reservedly it be,and with my heart.I know young people in Hong Kong look up to many figures in our society,and in this regard,I had failed,I had failed as a role model.However,I wish this matter would teach everyone a lesson,to all the young people in our community,let this be a lesson for you all,this is not an example to be set for you. During my time away,I've made an important decision,I will wholeheartedly fulfill all commitments that I have to date,but after that,I've decided to step away from the Hong Kong entertainment industry,I've decided to do this to give myself an opportunity to heal myself and to search my soul.I will delicate my time to charity and community work within the next few months,I will be away from Hong Kong entertainment indefinitely,there is no time refrain.
I've be assisting to the police since the first day that the photos were published,and I will continue to assist them,after this press conf.,our obligations to help their investgation,and hope that this case can end soon,as everyone I think has the same wish.
I would like to use this opportunity to thank the police for their hard work on this case.Thank you.I believe everyone's priority now,my priority now,is to stop suffering the pain,for not letting this, we do not want to let this situation to be more out of control,we need to protect all the innocents and all the young for matters like this.In this regard,I've been instructing my lawyers to do everything possible within the law to protect all the innocent victims in this case.
I believe that the press today that been issued as we speak are what my lawyers had advised me to do.
Lastly,I would like to thank everyone for coming here today,and listening to what I have to say.I would like to also apologies once again to all the ladies and their families,my family,and to everyone in Hong Kong,and everyone in our society.I'm deeply in sad by this,and I apologies to everyone that had to go through this.I would like to also thank you for giving me this opportunity to say what I wanna to say all along in my heart.I hope after today,I can have your forgiveness.With regard to this case,with everything,everything that had happened,I'm deeply sorry.
I hope you all would accept my apology,and give me a chance.Thank you.
翻譯：
今天我回到香港站在你們面前,對(duì)于我所做行為作解釋,我從來(lái)沒(méi)有逃避我的責(zé)任,整個(gè)事件非常的難過(guò),我很抱歉,大家必須不得不經(jīng)歷這一切,我也想謝謝你們給我這個(gè)機(jī)會(huì),來(lái)吐盡心中藏著的話.
我希望今天之后,能夠得到你們的寬恕,在這個(gè)事件以及這個(gè)事件所引發(fā)的一切,我真的非常的道歉.我希望你們所有人都接受我的道歉.
在過(guò)去的幾周,我和我的母親,和我的家人,親屬在一起,他們給我真誠(chéng)的幫助,他們一直都支持和幫助我.我承認(rèn)大部分照片都是我拍攝的,但是這些照片是非常隱私的,我從來(lái)沒(méi)有想把這些照片向人展示,這些照片是非法的,是從我這里偷竊的.同時(shí),也沒(méi)有我的同意就流傳出去,毫無(wú)疑問(wèn),那些獲取這些照片的人在網(wǎng)上是一種惡意的傳播,這個(gè)事件已經(jīng)惡化到使整個(gè)受到印象,從這方面來(lái)講我非常的遺憾.
我現(xiàn)在想道歉,向所有的人為他們所受到的傷害而道歉,我同時(shí)向所有的相關(guān)的女士和他們的親屬,為他們受到的任何的傷害進(jìn)行道歉,我很抱歉,同時(shí)我也想向我的父母道歉,因?yàn)槲覟樗麄儙?lái)了傷痛.最重要的是,我想向所有香港人民道歉,我向你們誠(chéng)懇的道歉,毫無(wú)保留,衷心的向你們道歉.
我知道香港很多年輕人都崇拜這個(gè)社會(huì)的偶像,在這方面我沒(méi)有成為一個(gè)榜樣,但是,我希望這個(gè)事件能夠教育每一個(gè)人,尤其是我們社會(huì)的年輕人,我想我所做的并不是你們學(xué)習(xí)的榜樣,在我離開(kāi)的這段時(shí)間,我做出了很重要的決定,我將全心的履行我所有的承諾,在這個(gè)之后,我將完全的退出香港的娛樂(lè)圈,我做出這樣的決定是想給自己一個(gè)教訓(xùn),來(lái)治愈自己的傷口和自己的靈魂,我將用一些時(shí)間來(lái)做慈善工作.
我一直在幫助警方從照片流傳出來(lái)之后就一直在協(xié)助他在記者會(huì)之后,我有責(zé)任來(lái)幫助他們進(jìn)行調(diào)查,我也希望這個(gè)案件能夠很快的結(jié)束,我想每一個(gè)人都這樣希望能夠盡快的結(jié)束,我想利用這個(gè)機(jī)會(huì)來(lái)謝謝警方,謝謝他們?cè)谶@個(gè)案件中的辛勤勞動(dòng),謝謝!
我相信,每個(gè)人的當(dāng)務(wù)之急,也包括我個(gè)人是來(lái)停止所有的傷痛,不讓這個(gè)事件,我們應(yīng)該保護(hù)所有的無(wú)辜人和年輕人不受這個(gè)事件的傷害,從這方面來(lái)講,我要求我的律師在法律允許的范圍內(nèi),來(lái)盡最大的可能幫助這個(gè)事件的受害者,我相信,我開(kāi)記者會(huì)的時(shí)候,我的律師建議我發(fā)放新聞稿.
最后,我想謝謝今天各位在現(xiàn)場(chǎng)來(lái)聽(tīng)我的解釋,我也想再次的道歉,向所有受事件影響的女士,還有他們的親屬,還包括我的家屬,以及所有香港,還有整個(gè)社會(huì)的人進(jìn)行道歉.
英文道歉信 篇9
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow.
I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward?
If so, please don’t hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
英文道歉信 篇10
Sep. 25, 20xx
Dear Sirs:
Thank you for your letter concerning Mr. Pennington??s visit to China. Unfortunately our Export Manager, Mr. Li is in the U.S. at present and will not be back until 12th October. Therefore, I am very sorry to inform you that he is unable to meet Mr. Pennington these days. He would, however, be very pleased to see Mr. Penn??ington if he could be in Beijing after that date. We look forward to hearing from you.
Yours faithfully,
Assistance
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